Privacy Policy

At VZeros Digital, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website and purchase our products.

We collect the following types of information:

• Contact information: name and email address, collected when you subscribe to our newsletter or make a purchase.
• Order information: billing details and purchase history, processed securely by our payment and e-commerce providers.
• Usage data: pages visited, time on site, and device information (via cookies and analytics) to improve our website.
• Email subscription data: email address and optional preferences when you sign up for our newsletter or freebie alerts.

• To process and deliver your orders and download links.
• To send transactional emails (order confirmations, download links).
• To send marketing emails if you have opted in (you can unsubscribe at any time).
• To improve our website, products, and customer experience.
• To comply with legal obligations and prevent fraud.

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following lawful grounds:

• Contract: Processing necessary to fulfill your purchase.
• Consent: For marketing emails and optional communications. You can withdraw consent at any time.
• Legitimate interests: Website analytics, fraud prevention, and customer support.
• Legal obligation: Tax and accounting requirements.

We do not sell your personal data. We share data only with trusted third-party service providers necessary to operate our business:

• Payment processors: To securely handle transactions.
• Email service providers: To send transactional and marketing emails.
• Analytics: Anonymous usage data to improve our site.

All third parties are contractually bound to protect your data and use it only for the specified purposes.

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Types of cookies we use:

• Essential: Required for the website to function (e.g., cart, checkout).
• Analytics: Helps us understand how visitors interact with our site.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order and billing data are retained for tax and accounting purposes for the legally required period.

Under GDPR and other applicable privacy laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data ("right to be forgotten").
• Withdraw consent for marketing communications at any time.
• Object to or restrict certain types of processing.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at: hello@vzerosdigital.com.

If you are a California resident, the California Consumer Privacy Act, as amended by the CPRA, gives you the following rights regarding the personal information we collect:

• Right to know: request the categories and specific pieces of personal information we have collected about you, the sources, the purpose, and the categories of third parties with whom we share it.
• Right to delete: request deletion of personal information we hold about you, subject to legal exceptions (for example, records we must keep for tax and order history).
• Right to correct: request correction of inaccurate personal information.
• Right to opt out of sale or sharing: we do not sell your personal information, and we do not share it for cross-context behavioral advertising. There is therefore nothing to opt out of, and we do not offer financial incentives for data.
• Right to limit use of sensitive personal information: we do not collect sensitive personal information as defined by the CPRA.
• Right to non-discrimination: we will never deny you products, charge you a different price, or provide a lower quality of service because you exercised a privacy right.

Categories of personal information we collect are listed in section 2 above: identifiers (name, email), commercial information (purchase history), and internet activity (usage analytics). We keep this information only as long as needed to deliver your downloads, meet legal obligations, and provide support.

To exercise any California right, email hello@vzerosdigital.com with the subject "California privacy request". We will verify your request using the email address associated with your order and respond within 45 days. You may use an authorized agent, in which case we may ask for proof of authorization.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security reviews.

Our website and products are intended for adults (18+). We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: hello@vzerosdigital.com